Reference

Everything You Want to Know About showlion

Q: How do I make my first deposit using UPI?

Go to the Wallet section of your account, select UPI as the payment method, enter the amount and scan the QR code or use your UPI ID to confirm. Funds usually appear in your showlion wallet within a minute of the bank confirmation.

Q: Why has my PhonePe deposit not appeared in my wallet yet?

Most PhonePe deposits confirm within 60 seconds. If it has been more than five minutes and your PhonePe app shows the payment as successful, share the UTR reference number with our live chat team and we will trace it immediately.

Q: How long does a withdrawal take to reach my bank account?

Withdrawals are processed after an identity verification step. Once verified, funds are typically dispatched within 24 hours. The time it takes to appear in your bank account then depends on your bank's own clearing schedule, usually same-day.

Q: Can I access Ocean Riches and Fishing God from my mobile?

Yes. Both Ocean Riches and Fishing God are fully playable on mobile browsers on Android and iOS. No separate app download is required — open your account in the mobile browser and the game loads from the lobby directly.

Q: What documents do I need to verify my account?

A government-issued photo ID such as Aadhaar or PAN card, plus a document confirming your address, is what we need. Upload both in the Verification section of your account dashboard and our team will review within a few hours.

Q: Is showlion available throughout India?

Access depends on the laws applicable in your state or region. showlion is available where local law permits. If you are unsure whether access is permitted in your area, we recommend checking the legal position in your state before opening an account.

Q: I forgot my password — how do I recover my account?

Use the 'Forgot Password' link on the login page. Enter your registered email address and we will send a reset link. If you no longer have access to that email, contact live chat with your registered mobile number for identity verification.

We have pulled together the questions our India account holders ask most often — from how deposits clear via UPI and PhonePe to how live table sessions work.

Account SetupUPI & Paytm DepositsWithdrawal ProcessGame AccessAccount Security

Explore the Lobby Read FAQ

Finding the Right Answer, Fast

This page is structured around the topics you search for most: opening an account, moving funds in and out, understanding which games are available in your region, and reaching support when something needs attention. Each section below addresses one specific area so you can jump directly to what matters to you. Where eligibility depends on where you are, we flag that access

is subject to local law and available only where local law permits. Payment chips shown throughout — UPI, Paytm, PhonePe — reflect the rails actually live on showlion right now.

UPI
Paytm
PhonePe
Google Pay

THREE THINGS TO KNOW

Lobby, Payments and Your Account at a Glance

Before you dig into the detailed questions below, here are three anchoring facts about how showlion works for India account holders day to day.

One Lobby, Multiple Rooms

Deposits Clear Quickly

One Account Per Person

Open Your Account Explore the Lobby

PLATFORM AT A GLANCE

Numbers That Reflect How showlion Is Built

Active India payment rails (UPI, Paytm, PhonePe)

24/7

Live chat support availability

Game categories in the lobby (slots, live, sports, fishing, bingo, crash)

<1 min

Typical UPI deposit confirmation time

REACH US DIRECTLY

How to Get Help When the FAQ Does Not Cover It

The answers below cover the most common situations, but if your question is specific to your account, our support team can look into it directly. Here are the three fastest ways to reach us.

Team online

Live Chat

Our live chat is open around the clock. Start a session from any page inside your account and a team member will pick it up within a few minutes — no queue number needed.

Email Support

For questions that need a document or screenshot attached — such as a payment discrepancy — email is the right channel. We aim to respond within four hours during peak India time.

Help Centre

The Help Centre inside your account dashboard holds step-by-step walkthroughs for account verification, payment linking and lobby navigation, accessible without contacting the team.

WHY THESE ANSWERS ARE RELIABLE

The Signals That Make Our FAQ Worth Reading

We want you to feel confident that what you read here reflects how the platform actually works — not how it was described when it launched.

Written by the Operator

Every answer on this page was written by the showlion operations team, not sourced from a third-party article. We update the page when our processes change, so you are reading current information.

Payment Details Are Live

The payment methods named here — UPI, Paytm, PhonePe — are confirmed active on the platform at the time this page was last updated. We do not list methods that are unavailable.

Region Eligibility Is Stated Clearly

Where game access or account features depend on your location, we say so plainly: availability is subject to local law and applies where local law permits. No ambiguity.

Account Security Is Documented

Our FAQ section on account security describes the exact steps we take — two-factor options, session management and withdrawal verification — so you can audit what protects your wallet.

Support Hours Are Accurate

We state 24/7 live chat because that is what we staff. If there is ever a scheduled maintenance window affecting support, we post a notice inside the dashboard beforehand.

No Invented Numbers

This FAQ contains no fabricated player counts, award claims or founding-date stories. Every figure cited — deposit times, support hours, payment rails — is something we can point to in our system.

Commitments We Hold Across Every Account

Some questions in a FAQ are really about whether the platform behaves the same way for everyone.

Deposit Processing	UPI, Paytm and PhonePe deposits go through the same routing for every account — no preferential processing for older accounts.
Withdrawal Verification	Every withdrawal request goes through the same identity check before funds are released. We aim to complete standard checks within 24 hours of a correctly submitted request.
Lobby Access	Live tables, slots including Ocean Riches and Fishing God, and the sportsbook are available at the same time to all accounts in supported regions — no staged rollouts.
Support Response Priority	Live chat queue position is first-in, first-out. Account age does not affect how quickly your chat is picked up.
Session History	Your full session and transaction history is stored in your account dashboard and accessible for download at any time without contacting support.
Game Fairness	Every game in the lobby — from Lightning Roulette to Aviator — runs on the same certified random number generation that the studio uses across all platforms it supplies to.
Communication Language	Account communications, including payment confirmations and support replies, are sent in English for India accounts. We do not switch language between channels.

WHAT DEFINES SHOWLION

Six Elements That Shape the showlion Experience

These are the features and design decisions that account holders mention most when describing why they keep coming back to the lobby — from the way the game rooms are organised to how quickly…

Single-Page Lobby Live tables featuring Lightning Roulette, slot rooms with Ocean Riches and Mahjong Ways, plus the sportsbook all load on one page so you switch categories with a tab click, not a page reload.

Crash and Fishing Rooms Rocketon and Fishing God sit in their own category row. These are the rooms we get the most questions about — both run in real-time sessions with results visible on screen as they happen.

Mobile-First Layout The lobby was built for Android and iOS screens first, then scaled to desktop. Live dealer streams adjust bitrate automatically on mobile data so the table stays smooth on a 4G connection.

Bingo and Football Strike Bingo sessions run on a fixed schedule visible inside the lobby calendar. Football Strike is always-on, so you can join a round at any time without waiting for the next session to begin.

Wallet Transparency Your wallet shows a running balance, a pending-withdrawal line and a transaction history. Every deposit and withdrawal is timestamped so you can match it against your UPI or Paytm statement.

Account Verification Speed We verify accounts using the documents you upload at registration. A complete submission — ID and address proof — is typically reviewed within a few hours during normal operating hours.

The Questions We Hear Most Often

These are the seven questions our India support team sees most frequently. If your question is not here, start a live chat from your account dashboard and we will help you directly.